Resume 

                                                        Jennifer Planutis

                                                        123 Happy street 

                                                      Sugarloaf, PA 18249

                                              planutisjennifer@icloud.com

Personal Statement

I live life to the fullest and strongly believe that nothing is impossible. I am friendly, loyal and a very dedicated individual who is always up for a challenge. I believe that the more information you have, the more successful you will be. I’m seeking a position where I can excel and develop my skill set while giving my best to an employer and build a career where I can grow and learn.

Work Experience

Office Manager June 2023- Present VLJ Mason Contractors, Sugarloaf, PA


  • ❖  Manage and oversee daily operations of the office as well as monthly scheduling of services focused on construction.

  • ❖  Create and modify contracts
    ❖  Answer and redirect phone calls as well as sort and route mail.
    ❖  Prepare responses to business letters and agreements
    ❖  Verify and track all project deadlines to facilitate smooth workflow and
    satisfied clients.
    ❖  Follow up with email and phone calls as needed.

    Distribution Customer Service Associate February 2022- June 2023 Tyson Foods, Pottsville, PA and remote.
    ❖  Coordinate timely deliveries of orders based on product availability.
    ❖  Enter and process orders while checking accuracy and prices.
    ❖  Handle calls and emails from the sales department within the company.
    ❖  Determine freight services to satisfy customer needs and delivery options.
    ❖  Maintain Excel spreadsheet for daily work to meet customer release dates.

    Customer Service Associate December 2021- January 2022 Fine Wine and Good Spirits, Conyngham, PA
    ❖  Exhibit excellent customer service skills while checking out customers using a POS register
    ❖  Assisting with the stocking and inventory management of products





  • Data Steward April 2020 - April 2021 Mondelez International, Wilkes-Barre, PA
    ❖  Work closely with business team and third-party suppliers
    ❖  See business projects through to completion
    ❖  Ensure performance indicators and performance management goals are met

  • ❖  Operate effectively in changing environment



    Customer Service Representative Sept 2019 - Jan 2020 Web.com, Drums, PA

    ❖ Worked one-on-one with clients at a personal yet professional level ❖ Knowledgeable on all products and services offered
    ❖ Upsold products and services
    ❖ Regularly used Microsoft Office
    ❖ Generated repeat business through successful client follow-up
    ❖ Demonstrate sense of urgency in fast paced call center environment

    Daycare Teacher - August 2018 - Sept 2019 Imagination Station Childcare Center, Hazle Township, Pa
    ❖ Outlined lesson plans weekly which included educational activities, games and
        worksheets
    ❖ Communicated with parents daily about child needs and accomplishments 

  •  ❖  Supervised and engaged with children throughout daily activities.
    ❖ Encouraged children with music, books and playtime.
    ❖ Prepared meals and snacks
    ❖ Performed cleaning duties such as general daily sanitation, mopping, taking out the
          trash, cleaning and sanitizing restrooms and the kitchen.

    Education

    Hazleton Area High School, Hazleton, PA - 2002 - 2006 ❖ High School Diploma
    Luzerne County Community College, Nanticoke, PA (2017-2018)

❖ General Studies Courses - Pre Early Childhood Education Skills and Highlights

Additional Skills


❖ Learn new internet skills or technology quickly 

 ❖ Adaptable
❖ Exemplary customer service skills
❖ Exceptional organizational skills

 ❖ SAP
❖ MDG
❖ Siebel
❖ Microsoft Sharepoint 

 ❖ Microsoft Office Suite